The Uganda Communication Commission (UCC) is the regulatory body for the communications sector in Uganda. Founded in 1997, its authority is to regulate, monitor and promote the development of the sector in the country.
In recent years, the UCC has made significant strides in promoting the development of the communications sector in the country. The commission has implemented policies and regulations that have encouraged investment in the industry, resulting in the expansion of satellites and broadcasting services across the country. The UCC has also been at the forefront of promoting the use of ICTs in various fields of the economy, including education, health, and agriculture.

As the authority in this sector in the nation, the UCC is committed to ensuring that all media amenities in the country are of high quality and affordable to all. With the continued support of the government and other stakeholders, the UCC is poised to continue playing a key role in the development of the sector in the nation.
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Laws of UCC
One of the main laws of the UCC is the Uganda Communications Act of 2013. This act provides for the regulation of the communications industry in Uganda. It outlines the powers and functions of the UCC, as well as the procedures for licensing and regulating media amenities in the country. The act also provides for the protection of consumers of media facilities in Uganda.
Another main law of the UCC is the Uganda Communications (Content) Regulations of 2019. These regulations provide for the law of content in the ITs industry in the country. They outline the standards and guidelines for the production and distribution of content in the country. The statutes also provide for the protection of children and vulnerable groups from harmful content.
Services provided by UCC
Uganda’s media services are governed and promoted by the commission. The main offerings delivered by UCC are listed below:
Quality check
UCC ensures that all IT facilities in Uganda are of high quality and meet the required standards. This is achieved through regular monitoring and inspection of service providers.
Licensing service
The agency is responsible for licensing and regulating all IT service providers in the country. This ensures that only qualified and reputable providers are allowed to operate in the country.
Consumer protection
It provides consumer protection by ensuring that service providers do not engage in fraudulent or unfair practices. This is done through regular inspections and investigations.
Promote a competition
The unit promotes competition in the media sector by ensuring that all providers have a level playing field. This encourages innovation and better consumer services.
Manages frequency
The division is responsible for managing the country’s radio frequency spectrum. This ensures that there is no interference between different media facilities and that all amenities operate smoothly.
Promotes development
It promotes the development of new media technologies in the nation. This is done through research and development initiatives and partnerships with other organizations.
Provides training
UCC provides training and capacity building for media service providers. This ensures that they are equipped with the necessary skills and knowledge to provide high-quality amenities
Promotes communication
The agency promotes the use of IT facilities in rural areas of Uganda. This is done through initiatives such as the Rural Communications Development Fund. It is also responsible for promoting the use of ICT in the education sector. This is done through partnerships with schools and other educational institutions.
Cooperation between UCC and the telecommunication industry
The partnership between both entities ensures that the industry operates within the legal framework, adheres to the set standards, and provides quality services to the public. The commission has been instrumental in regulating the industry, ensuring compliance, and creating an enabling environment for growth and development.
The cooperation has led to the development of policies and regulations that govern the sector, including licensing, spectrum management, and quality of service standards. The commission has also been at the forefront of promoting innovation and investment in the sector, which has led to the introduction of new services and technologies. The alliance has also led to the establishment of a robust consumer protection framework, which ensures that consumers are protected from unfair practices and receive quality facilities.
Other alliances
The UCC is responsible for regulating and supervising communication amenities in Uganda, and it works closely with other government agencies to ensure that media amenities are accessible, affordable, and of high quality.
One of the key areas of cooperation between the UCC and government agencies is in the development of policies and regulations that govern the media sector. The UCC works closely with the Ministry of Information Technology, the National Bureau of Standards, and other agencies to develop regulations that promote competition, protect consumers, and encourage innovation in the sector.